The Knowledge AgentTurn your organization's documents into instant, verified answers
AskEICE brings retrieval-augmented AI to your enterprise knowledge base — searchable from a web portal or straight from WhatsApp, entirely within your own secure infrastructure.
RAG-based search
Semantic, context-aware answers
WhatsApp-native
No new app, no login
Data stays in-house
100% within your infrastructure
What is AskEICE?
AskEICE is the Knowledge Agent inside the EICE Agent Suite — an AI-driven ecosystem built to automate, optimize, and scale enterprise intelligence.
It empowers your teams to ask natural-language questions and receive contextual, verified answers instantly, turning scattered documents into a single, trustworthy source of truth.
From searching for answers to simply asking for them
Enterprise knowledge is scattered, uncontrolled, and hard to trust. AskEICE empowers your teams to ask natural-language questions and receive contextual, verified answers — instantly.
Manual telecalling, limited to business hours
24×7 AI-powered outreach, always onFollow-ups depend on rep memory and bandwidthDynamic follow-up logic that adapts to every prospect automaticallyLead scoring done by hand, after the factAutomated AI-driven lead generation and qualification, in real timeCampaign performance is hard to see until month-endComprehensive analytics and reporting on every call and interactionPoint it at your documents. It takes care of the rest.
PDFs, scanned images, and OCR-processed files are ingested and indexed automatically — entirely within your own environment.
PDF Documents
Scanned Images
OCR Text Extraction
Office Files
No manual uploads
Documents flow in automatically from your existing systems.
No third-party exposure
Every file stays inside your own secure infrastructure.
Built-in OCR
Scanned images and image-based PDFs become fully searchable text.
RAG-based semantic search
Context, not just keywords
Powered by retrieval-augmented generation, AskEICE understands what you mean — not just what you typed. Every answer comes with full source traceability.
97%
Reduction in knowledge discovery time
Full traceability
Every answer links back to its exact source document and page.
Context, not just keywords
Understands intent and meaning across your full document set.
Meet employees where they already are
Enterprise knowledge on WhatsApp
Meet users where they are
500M+ WhatsApp users in India. No new app, no login.
Instant answers, anytime
24×7 availability across HR, policy, and operational queries.
Works for everyone
Office staff, managers, and field technicians alike.
Natural conversations
Ask in plain language and receive source-backed answers instantly.
Reduce HR & admin load
Automate repetitive employee questions.
Access management
Whitelist users and control access from a central dashboard.
Model-agnostic by design
Choose from industry-leading AI models, configured per organization or use case. Complete flexibility, zero vendor lock-in.
Configure different models per organization or use case- Swap providers as your needs evolve — no platform migration
- Avoid being locked into a single AI vendor's roadmap
Finance Org
Model A
Operations Org
Model B
Legal Org
Model C
Independently selected and configured — switch anytime.
Multi-organization isolation, under one platform
Granular access control and completely isolated environments for every organization you serve.
Multi-organization support
Isolated data, models, and permission sets for each organization — all under one platform.
Role-based access control
Superadmin to end-user tiers, with granular document-level control.
Governed access points
Every access point controlled — from superadmins down to individual documents.
Real results from AI-powered knowledge discovery
97%
reduction in knowledge discovery time
~25%
reduction in document search time
100%
of data stays within your own infrastructure
Up to 4
validation layers for document compliance
A proven, continuous journey
From document chaos to instant clarity — without your data ever leaving home..
Ingest
Automatically ingest documents from your existing systems.
Index
Automatically index documents so they’re searchable across your organization.
Ask
Ask questions in plain language and understand context, not just keywords.
Answer
Get instant, verified answers with full source traceability.
Enterprise-Grade SecuritySecurity, Compliance & Trust
Your data security is our foundation. Built with enterprise compliance at every layer.
CMMI Level 3
Capability Maturity Model integration
ISO 9001
Quality Management Sytem
ISO 27001
Information Security Management
ISO/IEC 20000
IT Service Management
Frequently asked questions
What types of documents can AskEICE ingest and search?+
AskEICE ingests PDFs, scanned images, OCR-processed files, and standard office documents. Everything is indexed automatically as it's added — no manual uploads or reformatting required.
Does our document data ever leave our own infrastructure?+
No. AskEICE is deployed entirely within your own environment. There is no third-party exposure — every file, index, and query stays inside your infrastructure.
How is this different from a regular keyword search tool like SharePoint search?+
Traditional search matches literal keywords. AskEICE uses retrieval-augmented generation (RAG), so it understands intent and context — an employee can ask a question in plain English and get a direct answer with the exact source document and page cited, instead of a list of files that might be relevant.
Do employees need to download an app or create a new login?+
No. AskEICE is WhatsApp-native, so employees access it through an app they already use daily — no new software, no login, no training.
Are we locked into one AI provider?+
No. AskEICE is model-agnostic — you can configure different AI models per organization or use case, and swap providers later without migrating platforms.
Ready to turn your documents into instant answers?
Join forward-thinking enterprises that trust AskEICE for secure, verified, and instant knowledge discovery.
4–8 weeks
to get started
24/7
expert support
ISO-certified
infrastructure
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